Privacy Policy

Orca Air LLC

Effective Date: March 2026.

Privacy Policy 

Orca Air LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting the information you share with us through our website and services.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us regarding HVAC, refrigeration, duct cleaning, dryer vent cleaning, or related services.

Information We Collect

When you interact with our website or contact us, we may collect the following information:

• Name

• Phone number

• Email address

• Service address

• Information about your HVAC, duct system, or service request

• Any other information you voluntarily provide

We may also automatically collect limited technical information when you visit our website, such as:

• IP address

• Browser type

• Device type

• Pages visited on our website

• General website usage information

This information helps us improve our website and customer experience.

How We Use Your Information

The information we collect may be used to:

• Respond to service inquiries and quote requests

• Schedule HVAC, refrigeration, duct cleaning, or dryer vent cleaning services

• Contact you by phone, text message, or email regarding your request

• Provide updates about appointments or services

• Improve our website and services

• Maintain internal business records

We only collect information necessary to operate our business and assist customers.

Communication Consent

By submitting a form or contacting Orca Air LLC through our website, you consent to being contacted by phone, text message, or email regarding your inquiry or service request.

Standard message and data rates may apply depending on your mobile carrier.

Sharing of Information

Orca Air LLC does not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers that help operate our website or support business operations when necessary. These providers are required to protect your information.

We may also disclose information if required by law.

Cookies and Analytics

Our website may use cookies or analytics tools to understand how visitors use the site and improve performance. These tools collect non-identifying information such as page views and website traffic patterns.

You may disable cookies through your browser settings if you prefer.

Data Security

We take reasonable steps to protect the information submitted through our website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites such as Google, social media platforms, or review sites. Orca Air LLC is not responsible for the privacy practices of these third-party websites.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Updates to This Policy

Orca Air LLC may update this Privacy Policy periodically. Any updates will be posted on this page with the updated effective date.

Contact Information

If you have questions about this Privacy Policy, you may contact us at:

Orca Air LLC

Phone: 813-431-0061

Website: https://orcaairservices.com

Florida HVAC License: CAC 1821315